Patients wait inside the Indraprastha Apollo
Hospital in New Delhi last year. (Reuters)
A private
Indian hospital group that has been under investigation since authorities
uncovered illegal organ harvesting at its New Delhi facility in June is opening
a telemedical center in Phnom Penh this weekend that will refer Cambodians
abroad for transplants and other services.
Apollo
Hospitals, the largest private health care group in India, says it intends to
serve poor and critically ill Cambodians living in rural areas.
But it
has not yet determined how those patients will reach its Phnom Penh office for
online consultations with overseas doctors, how they will be transported to its
facilities in India, or who will pay for their treatment.
At a news
conference on Thursday, Syed Sarfraz Quadri, deputy general manager of Apollo’s
international health care services in Southeast Asia, said the for-profit
Apollo Telemedicine Center would encourage both wealthy and poor Cambodians to
travel to India for “critical surgeries like organ transplants or heart
transplants or even cancer,” but offered scant explanation for how the poor
might afford overseas travel and private medical care.
“We are
working out details on the NGOs who can sponsor, and Apollo can come forward in
subsidizing the rates,” he said without elaborating.
Mr.
Quadri said Apollo planned to train local doctors in Phnom Penh and India, as
well as establish a network of doctors and nurses across Cambodia who would
refer patients to its Phnom Penh office, located in the De Castle Royal
apartment building, where staff would connect them to medical professionals in
India via video link.
“That process
has not yet begun. So far, I think we were quite busy, initially, to launch
the center, then we would proceed further,” he said.
Mr.
Quadri said Apollo also planned to open telemedicine centers across Cambodia,
and eventually provide emergency services.
However,
Apollo and its Cambodia-based partner, pharmaceutical distributor Pluton Life
Sciences, whose website lists India as one of its largest trading partners,
have yet to initiate discussions with Cambodia’s medical fraternity or Health
Ministry about how they would work together, according to Pluton.
Indeed,
ministry spokesman Ly Sovann said on Thursday that he was unaware of Apollo’s
facility in Phnom Penh, let alone the company’s ambitious expansion plans.
Sann
Sary, director of the ministry’s hospital department, said he, too, knew
nothing about the company’s operations.
Ashutosh
Garg, managing director of Pluton, said he approached Apollo after
determining that Cambodians often travel abroad for medical treatment.
“Rich
people, we found that they go to Singapore for treatment. Middle class, they
go to Thailand. And after that, low-middle or middle class go to Vietnam,” he
said.
Mr. Garg
said Apollo’s facility in Phnom Penh would appeal to all patients by offering
medical care at bargain prices.
“I can’t
give you the figures, but it will be nearly 30 percent of the Singapore cost,”
he said. “So it is quite affordable.”
The
telemedical center will not be staffed with doctors or nurses, Mr. Garg said.
Instead, it will employ paramedics and administrative employees who can
arrange overseas hospital visits, as well as visas and travel itineraries for
patients traveling to India.
Apollo’s
troubles in India began in June, when police launched an investigation into the
company’s Indraprastha hospital in New Delhi after uncovering an illegal
organ-harvesting ring at the facility.
Organizers
were accused of buying kidneys for an average of $4,480 and selling them on the
black market at a profit, Reuters reported.
At least
nine people, including two assistants of a nephrologist employed by the
hospital, were reportedly arrested over the scheme, in which traffickers
allegedly gave victims fake identification documents to trick hospital staff
into thinking they were the organ recipients’ relatives, according to Reuters.
The
hospital subsequently issued a statement claiming it was the “victim of a
well-orchestrated operation to cheat patients and the hospital.”
“While
all due precautions were conducted, the use of fake and forged documents was
used for this racket with a criminal intent,” the statement said.
The
Indraprastha hospital did not respond to a request for comment.
In Phnom
Penh, N. Sitlhou, first secretary at the Indian Embassy in Phnom Penh, said on
Friday that he was unaware of the police probe.
“That is
news to me…. You should talk to Mr. Safraz,” he said of Mr. Quadri.
He said
the embassy facilitated the partnership between Apollo and Pluton and
Ambassador Naveen Srivastava was to speak at a gala inaugurating the new facility
on Friday night.
During
Thursday’s news conference, Mr. Sithou said the embassy issued up to 10 visas
each month to Cambodians traveling to India for medical treatment—the majority
of whom, Apollo says, are seeking liver or kidney transplants.
Mr. Sitlhou
clarified on Friday that visas were only issued to organ recipients who
traveled to India with Cambodian donors.
“We don’t
give any visa from the embassy unless we have a donor traveling with [the
receiver]. They have to be a Cambodian.”
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